November 19th, 2009

Nell thinks you're an idiot

*sigh*

Yet another person somewhere on campus has inexplicably added our network printer to their printer list. I now have fifteen copies of a letter, plus a printer test page, and can reconstruct the sequence of events as such:

*adds completely random printer when setting printer up, for no apparent reason*

*prints*

"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*

*calls help desk* "I need to report a broken printer."

Help desk: "Try printing a test page. This is how you do it (explains steps)."

*prints* "Nope, still not printing."

Help desk: "We'll create a ticket and send someone out. Thanks."

===========

The person has their name at the bottom of the letter, so I emailed them and let them know there are fifteen copies of their letter in the library systems office, and if they don't need them, I'll just toss them. It's possible that the help desk correctly diagnosed their problem and walked them through setting up the correct printer, but we'll see.

Crossposted to my Dreamwidth account at http://telophase.dreamwidth.org/1629339.html. You can comment here or there.